Canny Autopilot

Canny: Product Feedback & Insights

User Engagement Team Collaboration user experience AI caption generator Data-driven decisions Product development Customer feedback Customer Insights product management Agile development AI landing page builder Salesforce Feedback Analysis continuous improvement Roadmap Planning Exist Feedback loops Integration solutions product updates customer voice HubSpot prioritization tools AI Noise Cancellation AI Review Generator

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Canny Autopilot Product Information

What is Canny Autopilot?

Canny is a comprehensive customer feedback platform that centralizes, analyzes, and prioritizes feedback from multiple sources. It helps you build product roadmaps and share progress updates with your audience. Through its capabilities in feedback collection, analysis, prioritization, and sharing, Canny empowers you to develop superior products by understanding and responding to customer needs. It integrates with tools such as Jira, Salesforce, and Hubspot to connect feedback with revenue impact and maintain a smooth workflow for your team.

Who uses Canny Autopilot?

• Product Managers
• Customer Support Teams
• Marketing Teams
• Sales Teams
• Founders

How to use Canny Autopilot

• Step 1: Sign up and create a Canny account.
• Step 2: Set up feedback boards to gather input from various sources.
• Step 3: Utilize the Autopilot feature to automatically capture and analyze feedback.
• Step 4: Prioritize the feedback based on impact and required effort.
• Step 5: Create public or private roadmaps to track your progress.
• Step 6: Share updates with users via the changelog feature.

Platform

• Web
• iOS
• Android

Canny Autopilot's Core Features & Benefits

The Core Features

• Feedback collection
• Feedback analysis
• Feedback prioritization
• Roadmap creation
• Update sharing

The Benefits

• Centralized feedback management
• More informed product decisions
• Higher customer satisfaction
• Streamlined team workflow
• Increased customer engagement

Canny Autopilot's Main Use Cases & Applications

• Prioritizing product feature development
• Tracking and managing customer suggestions
• Creating and overseeing product roadmaps
• Keeping users informed with regular product updates

Canny Autopilot's Pros & Cons

The Pros

Brings all customer feedback into a single, easily accessible platform.

Leverages AI to automatically capture, deduplicate, and analyze feedback.

Offers customizable prioritization formulas to focus on high-impact features.

Integrates seamlessly with popular project management and customer support tools.

Supports public and private roadmaps with changelogs to keep users in the loop.

Scalable to meet the needs of both startups and large enterprises.

Features award-winning customer support along with robust security and compliance.

Canny Autopilot's Pricing

Details of Pricing Plan

Free

0 USD

• 25 tracked users
• Unlimited posts
• Automatic feedback capture

Core

19 USD

• 100+ tracked users
• Custom domains
• Content translations
• All Free features

Pro

79 USD

• 100+ tracked users
• Project management integrations
• Advanced privacy controls
• All Core features

Business

Custom USD

• 5,000+ tracked users
• SSO integrations
• CRM integrations
• All Pro features

Discount:

Annual subscription discounts: Save up to 20% when you pay for a full year in advance

For the most current pricing, please visit: https://canny.io

Frequently Asked Questions about Canny Autopilot

Is customer data secure?

Yes, Canny provides industry-leading security and can supply a SOC2 Type 2 report. Many smaller EFM software providers lack this level of security and compliance.

What tools does Canny offer?

Canny offers a complete set of tools to manage customer feedback, covering collection, roadmaps, prioritization, and product updates. We also integrate with other top-tier tools, allowing you to use the best solutions available for project management, CRM, customer support, analytics, and more.

Can Canny import customer survey data from my CRM?

Yes, Canny can import customer survey data directly from your CRM or via bulk upload. This includes survey results, Net Promoter Score (NPS), Customer Effort Score (CES), and similar data. You can set up custom fields in Canny for this information and use it to analyze feedback.

What are the benefits of the Hubspot and Salesforce integrations?

These integrations help your product team identify which features to build to drive more revenue for your business. By linking deals in Hubspot and Salesforce to feedback in Canny, you can measure the revenue impact of customer input. You can also synchronize custom fields like Annual Recurring Revenue (ARR) to use as a key factor when prioritizing feature requests.

Do you offer an API?

Yes, our open API is accessible to all customers. Enterprise clients also receive integration support from our engineering team, who can customize Canny to fit your specific workflow.

How does Canny assist with customer experience management?

We believe that building a better product starts with listening to customer feedback. Our tools are designed to manage the entire feedback loop—from listening and analyzing to prioritizing, building, and announcing updates. Keeping customers informed as you act on their feedback increases loyalty and retention. Inviting them to participate in your product's development also boosts engagement. Being heard and involved significantly enhances the overall customer experience.

Canny Autopilot Company Information

• Canny
• https://canny.io

• [email protected]

• https://twitter.com/cannyhq
• https://www.youtube.com/@cannyio
• https://www.instagram.com/canny.io/
• https://www.linkedin.com/company/18048936/

Canny Autopilot Screenshot