HomeMicrosoft retires failed AI tools and consolidates Copilot apps
Two years ago, Microsoft characterized AI as a “generational shift” in technology that it aimed to lead. Today, the company is consolidating its Copilot-branded consumer and business applications, while discontinuing several underperforming AI features.
As first reported by GeekWire and detailed in Microsoft’s support documentation, the tech giant will merge the functionality of its consumer-facing Copilot app with the business-focused Microsoft 365 Copilot app.
This move acknowledges that personal and professional AI usage often overlap, and that Microsoft’s previous strategy was overly complex, preventing Copilot from becoming a viable competitor to ChatGPT, Claude, and Gemini.
It also aligns with a broader consolidation in the AI app sector, including Claude merging Cowork into Chat, OpenAI integrating its agentic feature Operator into ChatGPT, and Google adding specialized capabilities to its Gemini app, such as combining deep research with web browsing.
According to Microsoft, consumers will lose access to Group Chats, AI-generated podcasts in Copilot, Copilot Labs experimental features, and Deep Research by August 18, 2026. For paying professional users, Researcher will offer a replacement for the latter, at least.
The company will also remove its animated Copilot character, Mico, a floating blob that resembled an AI-ified version of Clippy. Other features may temporarily disappear during the transition, Microsoft warns, and files generated by the standalone Copilot app will be migrated to OneDrive.
While the company states the goal is to create a “simpler, more cohesive experience,” it also admits that Copilot has lost its direction. In July, The Information reported that Microsoft EVP Jacob Andreou, who oversees Copilot, said in an internal memo that the app needed to earn “the right to exist” in its customers’ lives, which required moving on from features that didn’t work.
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Two years ago, Microsoft characterized AI as a “generational shift” in technology that it aimed to lead. Today, the company is consolidating its Copilot-branded consumer and business applications, while discontinuing several underperforming AI features.
As first reported by GeekWire and detailed in Microsoft’s support documentation, the tech giant will merge the functionality of its consumer-facing Copilot app with the business-focused Microsoft 365 Copilot app.
This move acknowledges that personal and professional AI usage often overlap, and that Microsoft’s previous strategy was overly complex, preventing Copilot from becoming a viable competitor to ChatGPT, Claude, and Gemini.
It also aligns with a broader consolidation in the AI app sector, including Claude merging Cowork into Chat, OpenAI integrating its agentic feature Operator into ChatGPT, and Google adding specialized capabilities to its Gemini app, such as combining deep research with web browsing.
According to Microsoft, consumers will lose access to Group Chats, AI-generated podcasts in Copilot, Copilot Labs experimental features, and Deep Research by August 18, 2026. For paying professional users, Researcher will offer a replacement for the latter, at least.
The company will also remove its animated Copilot character, Mico, a floating blob that resembled an AI-ified version of Clippy. Other features may temporarily disappear during the transition, Microsoft warns, and files generated by the standalone Copilot app will be migrated to OneDrive.
While the company states the goal is to create a “simpler, more cohesive experience,” it also admits that Copilot has lost its direction. In July, The Information reported that Microsoft EVP Jacob Andreou, who oversees Copilot, said in an internal memo that the app needed to earn “the right to exist” in its customers’ lives, which required moving on from features that didn’t work.
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