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Tidio Copilot Product Information
What is Tidio Copilot?
Tidio Copilot is a complimentary AI assistant built to boost the productivity of helpdesk teams. Operating as a Chrome extension, it seamlessly integrates with popular helpdesk platforms like Zendesk, Intercom, Gorgias, and Gmail. By analyzing conversations from live chat, email, and social media, Copilot generates precise, on-brand reply suggestions, aiming to automate up to 30% of support tasks. It leverages a custom knowledge base to deliver factual answers and prevent AI inaccuracies. The tool emphasizes enterprise-level security, powered by Anthropic's Claude AI and featuring top-tier data handling, encryption, and adherence to GDPR and CCPA regulations.
How to use Tidio Copilot?
To get started with Tidio Copilot, first install the free Chrome extension. Then, set up a free Tidio account. After that, upload your knowledge base content and FAQs. Finally, you can utilize the AI-generated response suggestions within your helpdesk, editing or dismissing them as you see fit.
Tidio Copilot's Core Features
AI-powered response suggestions
Integration with popular helpdesk platforms (Zendesk, Intercom, Gorgias, Gmail)
Custom knowledge base for brand-aligned responses
Automates up to 30% of support tasks
Enterprise-grade security and compliance (GDPR/CCPA)
Completely free to use
Tidio Copilot's Use Cases
Offering product recommendations based on customer needs (e.g., low-light houseplants for an office desk)
Clarifying business policies (e.g., shipping processes for backordered items)
Conducting real-time calculations (e.g., pricing for custom orders)
Creating accurate, on-brand replies for customer questions across live chat, email, and social media.
FAQ from Tidio Copilot
Is Tidio Copilot really free?
Does Copilot work across all communication channels?
Which helpdesk platforms are supported?
Will this replace our customer service team?
Is my data secure?
Tidio Copilot Support Email & Customer service contact & Refund contact etc.
For customer service, you can reach Tidio Copilot support via email: . For additional contact options, please visit the contact us page().
Tidio Copilot Company
Tidio Copilot Company name: Tidio Ltd. .
Tidio Copilot Company address: .
To learn more about Tidio Copilot, visit the about us page().
Tidio Copilot Login
Tidio Copilot Login Link:
Tidio Copilot Sign up
Tidio Copilot Sign up Link:
Tidio Copilot Pricing
Tidio Copilot Pricing Link: https://www.tidio.com/
Tidio Copilot Youtube
Tidio Copilot Youtube Link: https://www.youtube.com/c/Tidio
Tidio Copilot Linkedin
Tidio Copilot Linkedin Link: https://www.linkedin.com/company/tidio-ltd/
Tidio Copilot Twitter
Tidio Copilot Twitter Link: https://twitter.com/tidiochat
Tidio Copilot Screenshot
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