Userflow

Userflow Product Information

What is Userflow?

Userflow is an AI-driven platform for product adoption and user onboarding. It empowers customer-focused teams to easily create elegant in-app guides, checklists, surveys, and tours—all without coding. Using AI, you can build and modify user flows in minutes, tailor each interaction, and accelerate user activation. The platform is designed to boost conversion, adoption, and retention by offering a unified, intelligent system to manage every stage of the in-app journey, from initial onboarding to ongoing engagement and support, without needing engineering help.

How to use Userflow?

You can design and update in-app experiences without any coding. With Smartflow, the AI engine, just click through the desired path in your product, and it automatically generates a full, customizable tour. The platform also lets you build product tours, checklists, surveys, and resource centers, and deliver instant in-app support via an AI Assistant trained on your documentation. AI can rephrase, translate, and personalize all content.

Userflow's Core Features

AI-powered Product Tours (Smartflow)

In-app Checklists

In-app Surveys

AI Assistant for In-app Support

Resource Center

Feature Announcements/Banners

AI Translation & Rephrasing

Userflow's Use Cases

Creating in-app onboarding flows for new users.

Building product tours to walk users through features.

Setting up checklists for user activation and task completion.

Gathering feedback with in-app surveys (NPS, CSAT).

Offering instant, conversational in-app support with an AI Assistant.

Announcing new features or updates using banners and announcements.

Localizing and personalizing in-app content.

Boosting user activation, engagement, and retention.

FAQ from Userflow

How is Userflow different from a simple tour builder?

Userflow is a comprehensive platform for the entire in-app journey. It delivers AI-powered guidance, checklists, surveys, and a self-service Resource Center to engage users from their first visit onward, driving both initial activation and long-term adoption.

Who is Userflow built for?

Userflow is built for modern, customer-centric teams who believe the product itself should be the main growth engine. It's ideal for Product Managers, Marketers, or Customer Success Managers focused on improving activation, adoption, and retention.

What counts as an AI message?

An AI message is counted each time the AI Assistant answers a user question using your connected documentation or website. Every plan includes a monthly message allowance, with extra 500-message bundles available for $80/month (annual) or $100/month (monthly).

How many flows, checklists, or surveys can I create?

Unlimited! There are no restrictions on the number of flows, checklists, announcements, or surveys you can create.

Can I remove the "Made with Userflow" branding?

Yes. All paid plans allow branding removal. On Pro and Enterprise plans, you can white-label all content, including the Resource Center. On the Startup plan, branding is removed everywhere except the Resource Center.

Can I integrate Userflow with other tools?

Yes. All plans include access to basic integrations like our API, Zapier, Amplitude, Segment, and Mixpanel. Pro and Enterprise plans also offer integrations with Salesforce and HubSpot.

Userflow Company

Userflow Company name: Userflow Inc. .

Userflow Screenshot