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Conversational AI Testing Automation
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Cekura Product Information
What is Cekura?
Cekura empowers Conversational AI teams to automate Quality Assurance (QA) throughout the complete agent lifecycle. This includes pre-production simulation and evaluation, as well as ongoing monitoring of production calls. It integrates seamlessly into CI/CD pipelines, guaranteeing consistent quality and reliability at all stages of AI voice agent development and deployment. Cekura simplifies testing and monitoring, enabling users to confidently launch agents in minutes by ensuring they perform flawlessly in every conversational situation.
How to use Cekura?
Users can evaluate their AI voice agents by simulating various scenarios using AI-generated and custom datasets. They can leverage workflows, personas, and real audio to build datasets and assess performance based on their own specific metrics. For observability, Cekura offers real-time insights, comprehensive logs, and trend analysis to maintain optimal performance, complemented by instant alerts for errors and performance degradation. The platform also enables users to replay actual conversations and track every call via a user-friendly dashboard.
Cekura's Core Features
Automated QA for Conversational AI agents
Pre-production simulation and evaluation
Monitoring of production calls
Seamless CI/CD pipeline integration
Testing with AI-generated and custom datasets
Workflow, persona, and real audio-based dataset creation
Actionable evaluation with custom metrics
Real-time insights and detailed logs (Observability)
Instant alerting for errors and performance drops
Intuitive performance dashboard
Support for various conversational scenarios and personalities
Cekura's Use Cases
Guaranteeing AI voice agents deliver flawless experiences in every conversational context.
Automating QA for AI agents across customer support, outbound sales, clinic reception, debt collection, and recruitment.
Monitoring AI voice agent quality in real-time.
Thoroughly testing AI agents before deployment to production.
Optimizing voice agent latency and enhancing accuracy.
Delivering testing and reliability assurance for enterprise customers of all technical levels.
Testing AI agents for home services, AI coaching, legal intake, customer onboarding, and feedback collection.
FAQ from Cekura
What is Cekura?
How does Cekura help with AI voice agent testing?
Can Cekura monitor AI voice agents in production?
Is Cekura compliant with industry standards?
How does Cekura integrate into existing development processes?
What types of AI agents can be tested with Cekura?
Cekura Support Email & Customer service contact & Refund contact etc.
Contact Cekura support for customer service at: . For additional contact methods, visit the contact us page(https://www.cekura.ai/contact)
Cekura Company
Cekura Company name: Cekura .
Cekura Company address: 710 Lakeway Drive, Suite 200 Sunnyvale, CA 94085.
Cekura Login
Cekura Login Link: https://dashboard.cekura.ai
Cekura Linkedin
Cekura Linkedin Link: https://www.linkedin.com/company/voceraai
Cekura Twitter
Cekura Twitter Link: https://x.com/cekuraAi
Cekura Screenshot
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Just tried Cekura for our new chatbot project. The pre-production simulation feature is a lifesaver – caught so many weird edge cases before we went live! 😅 The ongoing monitoring part sounds great, but I'm a bit worried about the setup time. Anyone else using this for voice calls yet?
